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Privacy Policy  

People Haircare (ABN 123456789), is committed to protecting your privacy and ensuring the security of your Personal Information. This privacy policy outlines how we collect, use, disclose, store, and protect your Personal Information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We collect Personal Information necessary for providing our services, marketing, and customer support. This may include:

  1. Names

  2. Addresses

  3. Email addresses

  4. Birthdays

  5. Phone numbers

  6. Transaction details (e.g., through Shopify)

  7. Device information (e.g., IP address, browser type) collected via Google Analytics

  8. Cookies/tracking information (see Cookies section below)

We collect this information through various means, including our website, social media platforms (e.g., META, TikTok), email marketing (e.g., Klaviyo), and third-party sources.

2. Use of Personal Information

We use Personal Information for:

  1. Providing services and products

  2. Communicating with you

  3. Marketing and promotional purposes, with opt-out options

  4. Personalising user experience

  5. Analysing website usage through Google Analytics

3. Disclosure of Personal Information

We may disclose Personal Information:

  1. To third parties with your consent or as required by law

  2. To service providers such as payment processors (e.g., Shopify, Yotpo)

  3. For marketing purposes, subject to opt-out preferences

4. Security and Storage of Personal Information

We take reasonable steps to protect your Personal Information from unauthorised access, misuse, loss, or disclosure. Information is securely stored and may be retained as required by law or business needs.

5. Cookies and other marketing trackers

We use cookies to enhance user experience, track preferences, and analyse website traffic. You can manage cookie preferences through your browser settings. By using our website, you consent to the use of cookies as described.

6. Third-Party Recipients and International Transfers

We may transfer Personal Information to third-party recipients, including those located outside Australia (e.g., for data analytics, customer support). We ensure such transfers comply with applicable privacy laws and maintain adequate security measures.

7. Direct Marketing

We may use Personal Information for direct marketing purposes with your consent or where permitted by law. You can opt out of receiving marketing communications at any time.

8. Access to and Correction of Personal Information

You can request access to, correction, or deletion of your Personal Information held by us. We may charge a fee for access requests where permitted by law. 

9. Policy Updates

We reserve the right to modify this Privacy Policy in whole or in part from time to time without notice. Non-material changes and clarifications will take immediate effect, and material changes will take effect 30 days after the posting of the amended Privacy Policy on the Website.

10. Privacy Policy Complaints and Enquiries

If you have any queries or complaints regarding our Privacy Policy, please contact us at:

Email: hello@peoplehaircare.co